Quality Question Bank
for Exam preparation

Q2. The ability of a product to be used for different purposes at different capacities and under different conditions determines its:

1. Availability
2. Usability
3. Flexibility
4. Operability

Q3. Which elements are required to calculate Sigma?

1. Number of defectives and range
2. Process performance and customer requirements
3. Cycle time and quality
4. Number of employees, number of customers

Q4. ______________ is not a process tools for TQM systems

1. process flow analysis
2. histograms
3. plier
4. control charts

Q5. ______________ is the set of activities that ensures the quality levels of products and services are properly maintained and that supplier and customer quality issues are properly resolved.

1. Quality Control
2. Quality Management
3. Quality Assurance
4. Quality Planning

Q6. inspection is part of the ______________

1. Quality improvement
2. Quality circle
3. quality control
4. Quality Planning

Q7. Which of the following statements is TRUE about Deming’s philosophy?

1. Quality is either or not present in the whole organization; that quality is the responsibility of everyone in the organization
2. It is based on improving products and services by reducing uncertainty and variability in the design and manufacturing processes
3. Increasing conformance to specifications through elimination of defects, supported extensively by statistical tools for analysis
4. Increasing loss, for the producer, the customer, and society, associated with increasing variability from a target value

Q8. Which of the following is the key benefit of multi-vari charting?

1. It keeps track of the time when measurements were made
2. It graphically displays the variation in a process
3. It assists in the breakdown of components of variation
4. It is much easier to plot than most control charts

Q9. Check Sheet is used during ______________ stage of DMAIC.

1. Define
2. Measure
3. Analyze
4. Improve

Q10. While setting Goal, following things to be consider. i. Customer need ii. Marketability of product iii. Organization need The correct order is

1. i only
2. i & ii
3. ii & iii
4. i, ii & iii